Staying safe this winter: 10 top tips

7. Prepare for power cuts

In the event of a power cut, it’s a good idea to have a plan in place to prepare and deal with the situation.  Simple precautions include keeping a torch with spare batteries, taking care if using candles and dressing warmly with layers and having blankets to hand.

For the vulnerable or isolated, where power cuts are more than just an inconvenience, it’s particularly important to know what’s available to you and how to keep essential equipment working.

For example, if you or someone you care for is elderly or has a disability, you can join the Priority Services Register – a free service provided by water and power services for those who need to keep medical or mobility equipment running.  This will be organised by the Distribution Network Operator (DNO) that covers your area. 

You can find details for your DNO on the lookup tool here.  You can also call free on 105 (no matter who your provider is) – which will put you through to the local people who can help during a power cut.

Planning – The Met Office has some practical tips for all on how to prepare for power cuts which you can read here.

Support from energy suppliers –  The Citizens Advice Bureau has some further reading and information on how to access priority services here.

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